Return and Refund Policy

 

Last updated: March 10, 2021

 

Thank you for shopping at BBN Games

 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

 

The following terms are applicable for any products that You purchased with Us

 

Your Order Cancellation Rights

 

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email: contact@bbngames.com

 

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Conditions for Returns

 

In order for the Goods to be eligible for a return, please make sure that:

 

The Goods were purchased in the last 30 days and aren’t used or damaged.

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Returning Goods

 

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: 19C Trolley Square, Wilmington Delaware, 19806

 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

If you have any questions about our Returns and Refunds Policy, please contact us by email: contact@bbngames.com